Introducing Tria Health’s NEW Mobile App

Are you looking for a better way to manage your medications? With Tria Health’s new mobile app, members can receive a personalized care plan, medication list, and medication schedule. Never miss a pill again!

About Tria Health:

Tria Health reduces health care costs for employers by improving health outcomes for employees with chronic conditions. Our company is driven by an understanding that pharmacists make a difference in helping patients manage their chronic conditions. Rising health care costs are a concern for employers and health plans. Chronic conditions have a big impact on these costs because they represent 86% of total health care spend. Medication management is key to effectively managing these conditions, yet 50% of people do not take medications as prescribed increasing health risks and costs. Sixteen percent of U.S. health care spend is due to non-optimized medication use.

Since the beginning, Tria Health has provided personalized pharmacy care to members of self-insured employers and health plans. This innovative, patient-focused approach reduces costs and improves the health of their members and their bottom line.

Tria Health’s new mobile app enhances patient’s ability to interact with Tria Health and empowers them when it comes to managing their health. To access the app, members will need to enroll and complete an initial consultation with their Tria Health pharmacist. This is a requirement only because the app does not truly become beneficial until we connect it with their personalized care plan. Some features of our mobile app include a personalized care plan, medication schedule, and medication list.

Personalized Care Plan

Doctor’s appointments can leave many people feeling hurried and confused. At a doctor’s visit it is a struggle to recall everything that needs to be discussed. People must remember their medication list, the dosages of their medications, and the brand if possible. With Tria Health’s new mobile app, members can make the most of their visits by accessing their own personalized care plan. The personalized care plan contains an easily accessible medication list and pharmacist recommendations. To receive the best care possible at a doctor’s appointment, it is crucial to have an updated medication list. This feature streamlines member’s checkups, making their doctor’s visits easier than ever.

Medication Schedule

Medications play a key role in treatment, which is why medication adherence and compliance is so important. When a patient is medication adherent and compliant, they save money, healthcare resources, and have better health outcomes. However, it is difficult for patients to follow a provider’s recommended treatment plan when trying to manage multiple chronic conditions. When managing multiple conditions, forgetting to take medication is common. Tria Health’s mobile app has a medication schedule feature. This feature includes a pre-populated list of member’s current medications, allowing them to create their own personal schedule. This feature provides a place for medication-specific information creating a more efficient process so members will never forget to take their medication.

Mobile App FAQ’s

  • Question: Is my information secure?

Answer: Yes. Tria upholds all HIPAA standards and does not share your personal information. In addition, Tria does not store any of your personal information directly on your phone to protect your privacy. As a result, every time you log in we are requesting the information from our system, which takes a little longer, but we do this to protect your privacy.

  • Question: Why can’t I log in?

Answer: You cannot log in until after your first appointment with a Tria Health pharmacist. If you have already had your appointment and are still experiencing errors, check to see if you have completed all of the following steps:

  • Step 1: Have you registered on the patient portal?
    • Step 2: Have you entered the correct user ID and password on the login screen? 
    • Step 3: If you don’t remember your password, click “forgot password”.
  • Question: I see a Chat feature on the app – can I chat with my pharmacist that way?

Answer: Your pharmacist may not have availability at the time you want to chat, but you can chat with a Member Advocate who can schedule some time with your pharmacist and/or put you in touch with someone who can answer your question.

  • Question: Does the app cost money?

Answer: No. Tria Health’s mobile app is free for all active members.

Where to Download

Tria Health’s new mobile app is now available for download on Google Play and the Apple Store. We will be continuing to expand and add new features on our app to help our patients. Members will have the opportunity to leave feedback and help us continually improve the way we support them and other patients.

Have any questions?

Contact the Tria Health Help Desk: 1.888.799.8742

World Asthma Day

Image Source: Canva

According to the World Health Organization (WHO) Asthma Report, more than 339 million people suffer from asthma.1 World Asthma Day is an annual event organized by the Global Initiative for Asthma to improve asthma awareness and care around the world.

What is Asthma?

The World Health Organization defines asthma as a disease characterized by recurrent attacks of breathlessness and wheezing. The severity and frequency of these attacks vary from person to person. This chronic respiratory disease inflames and narrows the airways so they become easily irritated.3 The most common symptoms of asthma are breathlessness, coughing, chest pains and wheezing.

“Uncovering Asthma Misconceptions”

The theme of this year’s World Asthma Day is “Uncovering Asthma Misconceptions.” The purpose is to address common myths and misconceptions concerning asthma.2 Common misconceptions surrounding asthma include:1

  1. Asthma is a childhood disease; individuals will grow out of it as they age.
  2. Asthma is infectious.
  3. Asthma sufferers should not exercise.
  4. Asthma is only controllable with high dose steroids.

The Truth:1

  1. Asthma can occur at any age (in children, adolescents, adults and the elderly).
  2. Asthma is not infectious. However, viral respiratory infections (such as the common cold and the flu) can cause asthma attacks. In children, asthma is frequently associated with allergy, but asthma which starts in adulthood is less often allergy-related.
  3. When asthma is well-controlled, asthma subjects can exercise and even perform in top sports.
  4. Asthma is most often controllable with low-dose inhaled steroids.

How can you get involved in World Asthma Day?

  • Organize a sponsored walk, run, or other activity to raise awareness for World Asthma Day.4
  • Organize debates about local issues affecting asthma control—e.g., pollution, smoking, access to asthma care & medication.5
  • Carry out a survey in your area to see how many people are affected by asthma.4

For more ideas visit: WAD Activities 2021 (ginasthma.org)

Tria Health and Asthma

Many patients decide to take medications to effectively manage their asthma. If Tria Health is offered through your benefits plan, you have the option of receiving a one-on-one, private consultation with one of Tria Health’s pharmacists over the phone. During your consultation, your pharmacist will review all your current medications, including vitamins and supplements. If you are interested in exploring medication treatments for asthma, Tria’s pharmacist will be able to provide you with recommendations.

Questions?

Call the Tria Health Help Desk: 1.888.799.8742

Sources:

  1. World Asthma Day: 5 May 2021 (firsnet.org)
  2. World Asthma Day 2021 – Global Initiative for Asthma – GINA (ginasthma.org)
  3. WHO | Asthma: Definition
  4. World Asthma Day 2021 – Event Info and Resources (twinkl.com)
  5. WAD Activities 2021 (ginasthma.org)

Pharmacist Spotlight

Meet Annie Barry! Annie is one of our talented clinical pharmacists and this month we would like to spotlight her.

Specialty: Annie’s specialty as a clinical pharmacist is in chronic condition management. She is planning on specializing as a diabetes educator this year.

Favorite parts about working at Tria Health: There are many things Annie enjoys about working at Tria Health. She loves being able to hear about a patient’s background and how they got to where they are now. History with medications and conditions make a major impact with medication therapy management and determining what is best for patients. Her favorite part of working at Tria Health is the comradery and teamwork between not just the clinical team, but all teams within the company! To her, Tria Health feels like a family.

Career Goals: Annie’s long-term career goal is to become a Board-Certified Ambulatory Care pharmacist. This year, her goal is to become a certified diabetes educator.

Outside of work, Annie enjoys traveling, food and working out. She likes trying new activities and loves spring and summer for outdoor activities. We are so thankful to have Annie on our team!

Health Literacy

Managing chronic health conditions can be difficult when patients have low health literacy. Navigating and understanding a complex health care system is challenging. With the right training, health care professionals can communicate with patients more appropriately depending on their health literacy level.2

What is Health Literacy?

The CDC has defined Health literacy as:

  1. Personal health literacy: the degree to which individuals can find, understand and use information and services to inform health-related decisions and actions for themselves and others.1
  2. Organizational health literacy: the degree to which organizations equitably enable individuals to find, understand and use information and services to inform health-related decisions and actions for themselves and others.1

Health literacy is simply your ability to understand information about your body and health.5 Based on these definitions, people and organizations can use their health literacy skills to improve the health of their communities.1

Low Health Literacy Factors

Low health literacy leads to communication barriers between patients and their healthcare providers. It also results in a variety of negative health outcomes for patients.4 A few factors that lead to low health literacy are:

  • Education4
  • Age: on average, adults aged 65 and older have lower health literacy than adults under 65.4
  • Poverty4
  • Access to resources such as technology5
  • Language5
  • Culture5
  • Having a health condition that requires complex self-care.5

Why Health Literacy is Important

Understanding health information and services affects your health outcomes. Your level of health literacy determines your ability to navigate through the healthcare system, utilize preventative services and share your personal information with healthcare providers.5 Furthermore, having good health literacy skills enables you to:

  • Understand the choices you have about treatments, doctors and other items related to your condition.5
  • Stick to your treatment plan.5
  • Answer questions about your health conditions.5
  • Decide which services and options are best for you.5

Steps to Improve Your Health Literacy

If you would like to improve your health literacy:

  1. Ask questions: Do not be afraid to ask your healthcare professional questions. Explain that you are having a hard time understanding, they will be happy to help.5
  2. Ask for handouts: Handouts or other materials are helpful at explaining complicated information.5
  3. Do not believe everything that you read on the internet: Not all medical information websites are reviewed by experts. A good way to check if a website is reputable is to make sure the information is reviewed, confirmed and supported by different organizations.5
  4. Repeat what your doctor tells you in your own words: This will give you an opportunity to clarify anything that you misunderstood or discover anything you misheard.5

Tria Health & Health Literacy:

Tria Health is a no cost benefit available through select members’ health plans. Tria Health’s Pharmacy Advocate Program offers one-on-one, private consultations with a Tria Health Pharmacist. During your consultation, your pharmacist will review all your current medications, including vitamins and supplements. Tria Health will assist you in identifying any possible drug interactions or savings opportunities! Your pharmacist will work with you and your doctor(s) to ensure the intended outcomes from your medications are being received. Tria Health is here to help patients navigate their way through the multifaceted process of attaining care and properly utilizing their benefits. Our pharmacists take the time to make sure patients understand their conditions and how to effectively manage them.

Patient Success Story: Tria Triumph

Data does not lie; the real challenge lies when patients do not understand their data. Health literacy is key in this Tria Triumph.

A patient with diabetes had a consultation with one of our pharmacists. Her blood sugars were all over the place and she was feeling down. Our pharmacist uncovered that this patient was not taking her medications correctly and was also using an expired insulin pen. She did not completely understand her diagnosis, or the purpose of her medications.

Our pharmacist took the time to educate her on what diabetes is and how it affects her body. Additionally, our pharmacist recommended she talk with her doctor about an easier medication regimen.

Now this patient feels fantastic! Her doctor accepted the medication changes, and she is taking her medications as our pharmacist advised. Her blood sugar readings are excellent, and she feels better.

Because of the Tria Health program, this patient understands her diagnosis, knows how to effectively manage it and has the confidence to discuss outcomes with her providers.

Questions?

Contact the Tria Health Help Desk at 1.888.799.8742

Sources:

  1. What Is Health Literacy? | Health Literacy | CDC
  2. Health Literacy | Official web site of the U.S. Health Resources & Services Administration (hrsa.gov)
  3. Health Literacy | National Institutes of Health (NIH)
  4. Health Literacy | Healthy People 2020
  5. Health Literacy: Why it’s Important and How to Improve it (breastcancer.org)

American Diabetes Association Alert Day

Image Source: Canva

American Diabetes Association Alert Day is observed annually on the fourth Tuesday in March. This day is dedicated to spreading awareness of type 2 diabetes and encouraging people to take the ADA risk test.1

Understand Your Risk

An important part of today is learning about the risk factors of diabetes. Being aware of your risk factors can help you take the right steps to improve your health. Take the American Diabetes Risk Test here: Risk Test | ADA (diabetes.org) This test asks questions about weight, age, family history and other potential risks for type 2 diabetes.2

Common risks include:

  • Being over the age of 451
  • Having a family history of diabetes1
  • Not being physically active1
  • High blood pressure4
  • Abnormal cholesterol levels4

Type 2 Diabetes Prevention

Lower your risk for type 2 diabetes by implementing these lifestyle choices:

  • Eating healthier: choose foods higher in fiber and lower in fat (fruits, vegetables, whole grains).5
  • Physical activity: aerobic activity such as swimming, running, or a fast walk for about 150 or more minutes a week.5
  • Weight loss: If you have prediabetes, losing 7-10% of your body weight can reduce the risk of diabetes.5
  • Stop Smoking

Type 2 Diabetes Statistics

Type 2 diabetes is the most common form of diabetes. According to the CDC. Type 2 diabetes accounts for about 90-95% of all diagnosed cases of diabetes in adults.6 Other key facts about diabetes include:

  • Diabetes affects about 34.2 million Americans.1
  • Nearly 1 in 5 adults living with diabetes, or 7.3 million Americans do not know that they have the disease.1
  • About 88 million people that are 18 years or older have prediabetes. Prediabetes happens when blood glucose levels are higher than normal, but not quite high enough to be diagnosed with diabetes.1
  • About 50% of women that have gestational diabetes, a type of diabetes that women develop when pregnant, end up developing type 2 diabetes.1

Tria Health & Diabetes Management

If you currently are diagnosed or have been recently diagnosed with Type 2 diabetes, Tria Health can assist you in managing your medications and finding a treatment plan that works for you. For select members, Tria Health also provides free diabetes testing supplies including a blood glucose meter, testing strips, and a mobile app designed to help you manage your diabetes better.

Questions?

Contact the Tria Health Help Desk at 1.888.799.8742

Sources:

  1. Diabetes Alert Day | NIDDK (nih.gov)
  2. Stop Diabetes:
  3. American Diabetes Association Alert Day | A Complete Guide (lifeweknow.com)
  4. Understand Your Risk for Diabetes | American Heart Association
  5. Type 2 diabetes – Symptoms and causes – Mayo Clinic
  6. Type 2 Diabetes Statistics and Facts (healthline.com)